R1Soft Server Backup Upgrade
Posted by Jose A on 04 August 2023 04:23 PM

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on  This upgrade will involve back-end changes only and will not affect the user interface.

This upgrade is being performed during the night and weekend because it is the lowest utilization period for the server.

Date: Friday, August 4, 2022
Start Time: 9:00 PM CST (UTC -6)
End Time: 4:00 AM CST (UTC -6)
Maintenance Scope: Backup Server

Customer Impact:

During maintenance, backups will not be performed, and restoration services will be unavailable. This maintenance will not impact customer equipment or services other than backup tasks and does not affect private backup servers or customers using Veeam.

If you have any questions regarding this maintenance or need assistance upgrading the agent on your server(s), please feel free to contact us via our helpdesk or email.

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